Refund Policy

Shipping Tariffs

We use the Swiss Post for the shipping.

Our prices are flat fees:

Economy 7.95 Chf 1kg - 30 kg
Priority 9.50 Chf 1kg - 30kg
Express could be requested with extra fees.

Terms & Conditions

www.afoodave.ch reserve the right to amend the content of the site at any time without notice and will not be held responsible for the consequences of such amendments. The accessing and use of this site are subject to the following conditions and the legal provisions in force. By accessing the site, you accept these conditions without limitation or reservation.

Copyright

All content in this website, including the logo of the company American Food Avenue is protected by copyright. No materials available on this website may be stored, transmitted by any means (including but not limited to electronic, mechanical, scanning, photocopying or recording), republished or misappropriate any part of it Any misuse of the material on this website may result in legal action taken by www.afoodave.ch

Privacy Policy

We will not sell, or give, or otherwise share your details with any third party. The information we collect about you is purely for the purpose of processing your order and providing you with the best possible service.The subscription on our mailing list required for the ease of the customers and they are to unsubscribe at any time.

Jurisdiction

These terms and conditions and all disclaimers and other material on our website shall be governed by and construed in accordance with Swiss law and any disputes shall be referred to the exclusive jurisdiction of the courts of the canton of Geneva.

Product Images and Pricing

The information contained within this web site and online store are, to the best of our knowledge, correct at the time of publishing. Whilst every effort is made to ensure the packaging, sizes and prices are accurate to specification American Food Avenue can not be held responsible for supplying goods that differ form the information given on the website. All our prices are displayed in Swiss francs and American Food Avenue reserves the right to change these without prior notification. But we do try hard to remain competitive by providing the best pricing possible.

Damaged Goods and Refunds

All products that we sell have been imported directly from the USA. Prior to sending them to you we check that the products have not been damaged or altered in any way. We take great caution in packaging your goods and sending them to you. In case your package has suffered damage during transit, please notify your local post office as soon as possible and let them assess the package for you. American Food Avenue will not be held responsible once your package has left our hands. If you are dissatisfied with the quality of a product, please contact us within 5 days of the delivery.

Payment Systems

Paypal

More known in America, simple payment system where you can be registered and you won't need your credit card with you.

Ogone (Visa/Mastercard)

Swiss payment system getaway working with six multipay platform behind. Credit card getaway system.

Mail Payment

No longer in use, we are sorry but due to some payment problems we stopped this.

Also if there is any problem while ordering or checkout, please let us know by email at: info@afoodave.ch, we can always retrieve your order, no need to go through the shopping process again.

American Food Ave. Team